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Window: Request Status

[Created: 26/04/2005 - Updated: 26/04/2005 ]
Description: Maintain Request Status
Help: Status if the request (open, closed, investigating, ..)

Tab: Status Category

[Created: 15/01/2006 - Updated: 15/01/2006 ]
Description: Request Status Category
Help: Category of Request Status enables to maintain different set of Status for different Request Categories
Tab Level: 0

Table 10: Status Category - Fields

Table: Report Parameters

NameDescriptionHelpTechnical Info
TenantTenant for this installation.A Tenant is a company or a legal entity. You cannot share data between Tenants.r_statuscategory.AD_Client_ID numeric(10)
Table Direct
OrganizationOrganizational entity within tenantAn organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.r_statuscategory.AD_Org_ID numeric(10)
Table Direct
NameAlphanumeric identifier of the entityThe name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length.r_statuscategory.Name character varying(60)
String
DescriptionOptional short description of the recordA description is limited to 255 characters.r_statuscategory.Description character varying(255)
String
Comment/HelpComment or HintThe Help field contains a hint, comment or help about the use of this item.r_statuscategory.Help character varying(2000)
Text
ActiveThe record is active in the systemThere are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.There are two reasons for de-activating and not deleting records:(1) The system requires the record for audit purposes.(2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.r_statuscategory.IsActive character(1)
Yes-No
DefaultDefault valueThe Default Checkbox indicates if this record will be used as a default value.r_statuscategory.IsDefault character(1)
Yes-No

Tab: Request Status

[Created: 26/04/2005 - Updated: 15/01/2006 ]
Description: Maintain Request Status
Help: Status if the request (open, closed, investigating, ..)
Tab Level: 1

Table 20: Request Status - Fields

Table: Report Parameters

NameDescriptionHelpTechnical Info
TenantTenant for this installation.A Tenant is a company or a legal entity. You cannot share data between Tenants.r_status.AD_Client_ID numeric(10)
Table Direct
OrganizationOrganizational entity within tenantAn organization is a unit of your tenant or legal entity - examples are store, department. You can share data between organizations.r_status.AD_Org_ID numeric(10)
Table Direct
Status CategoryRequest Status CategoryCategory of Request Status enables to maintain different set of Status for different Request Categoriesr_status.R_StatusCategory_ID numeric(10)
Table Direct
SequenceMethod of ordering records; lowest number comes firstThe Sequence indicates the order of recordsr_status.SeqNo numeric(10)
Integer
Search KeySearch key for the record in the format required - must be uniqueA search key allows you a fast method of finding a particular record.If you leave the search key empty, the system automatically creates a numeric number. The document sequence used for this fallback number is defined in the "Maintain Sequence" window with the name "DocumentNo_", where TableName is the actual name of the table (e.g. C_Order).r_status.Value character varying(40)
String
NameAlphanumeric identifier of the entityThe name of an entity (record) is used as an default search option in addition to the search key. The name is up to 60 characters in length.r_status.Name character varying(60)
String
DescriptionOptional short description of the recordA description is limited to 255 characters.r_status.Description character varying(255)
String
Comment/HelpComment or HintThe Help field contains a hint, comment or help about the use of this item.r_status.Help character varying(2000)
Text
ActiveThe record is active in the systemThere are two methods of making records unavailable in the system: One is to delete the record, the other is to de-activate the record. A de-activated record is not available for selection, but available for reports.There are two reasons for de-activating and not deleting records:(1) The system requires the record for audit purposes.(2) The record is referenced by other records. E.g., you cannot delete a Business Partner, if there are invoices for this partner record existing. You de-activate the Business Partner and prevent that this record is used for future entries.r_status.IsActive character(1)
Yes-No
DefaultDefault valueThe Default Checkbox indicates if this record will be used as a default value.r_status.IsDefault character(1)
Yes-No
Web Can UpdateEntry can be updated from the Webr_status.IsWebCanUpdate character(1)
Yes-No
Update StatusAutomatically change the status after entry from webChange the status automatically after the entry was changed via the Webr_status.Update_Status_ID numeric(10)
Table
Timeout in DaysTimeout in Days to change Status automaticallyAfter the number of days of inactivity, the status is changed automatically to the Next Status. If no Next Status is defined, the status is not changed.r_status.TimeoutDays numeric(10)
Integer
Next StatusMove to next status automatically after timeoutAfter the timeout, change the status automaticallyr_status.Next_Status_ID numeric(10)
Table
Open StatusThe status is closedThis allows to have the three general situations of "not open" - "open" - "closed"r_status.IsOpen character(1)
Yes-No
Closed StatusThe status is closedThis allows to have multiple closed statusr_status.IsClosed character(1)
Yes-No
Final CloseEntries with Final Close cannot be re-openedr_status.IsFinalClose character(1)
Yes-No